Terms & Conditions

Good Housekeeping Bond

A £100 Good Housekeeping Bond must be paid prior to arrival. The person who booked the accommodation is responsible to the owner for the costs of extra cleaning, breakage or damage to the cottage which are caused by you or your party. These costs will be deducted from your £100 Good Housekeeping Bond, but are not limited to that amount. No repairs of any kind to the property or contents must be attempted by you or your party. Any damage must be reported immediately to the owners. If there’s no damage, the deposit balance will be returned to you within seven days of your departure. In case of damage, the balance will be returned as soon as the damage/loss has been paid for.

Cancellations and Changes

Once booked, payments are refundable up to 28 days before your day of arrival. Bookings can be rescheduled with eight weeks’ notice. We recommend you take out travel insurance to cover for unforeseen circumstances. We reserve the right to cancel your stay at short notice if unexpected circumstances arise. In this case, we will refund you the cost of your stay in full or offer you an alternative date.

Use of Property

Only the agreed number of guests may stay at the property.

Extreme Weather

We will not issue a refund if extreme weather prevents you from travelling so we recommend you take out holiday insurance against this eventuality.

Dogs and Other Pets

We do not allow dogs or other pets to stay at the property.

Children

This property is not suitable for young children and toddlers, due to the nature of the decor and furnishings. We only allow children over the age of 6 or very young babies to stay at the property.

Fire Risk

Smoking indoors is strictly forbidden, as is leaving the cottage with the fire lit. A fire pit is provided for use only in the outdoor courtyard area, and we ask that no other fires or barbecues are used at the property.

Complaints and Difficulties

Please inform us of any problems immediately. We will deal with them as quickly as we can to ensure you have a peaceful stay.  

Right to Evict

The owner reserves the right to evict guests without compensation in the case of anti-social behaviour, unreasonable breakages, if smoking restrictions are not observed, if visitors are causing a fire risk, if the accommodation is being misused, or if there is any other breach of these terms and conditions.

No Tenancy

The agreement is for the reservation period only and is not intended to create the relationship of landlord and tenant between the visitor and the owner. The visitor shall not be entitled to a tenancy, or to any assured shorthold or assured tenancy or any statutory protection under the Housing Act 1988 or other statutory security of tenure now or upon termination of the agreement.

Keys

Lost keys will be charged at £5 per key.

Accidents, Injury and Personal Property

The owner has no liability to you for the death of or personal injury to you or any member of your party. We suggest you take out travel insurance to cover you for personal injury during your stay. We are not responsible for any loss, damage or theft to your personal property during your stay.

Right of Entry

We reserve the right to enter the property to inspect it or carry out necessary repairs or maintenance during your stay.